DEFINITIONS:
You / Your / Client:You the client
Events2scare / Ace Group / We / Our / Us / The Company:Ace Group and partners.
The Event / Your Event: The event you are booking our attendance or services at.
The Venue: The location you are booking our attendance or services at.
Services: The items we will provide to you at your event.
Monies / Fee / Payment / Deposit / Invoice Value / Balance:The monies you have paid to us or that we have quoted to you.

Booking Terms, Cancellation & Refund Policy:
By your confirming our services and or attendance at your event either verbally or via electronic communications, the paying a fee, deposit or invoice in full or in part you are bound by our terms and conditions within this contract as described below:

A) Our Payment Terms: in which you agree that;
1) You the client shall pay a deposit of no less than 50% of the total invoice value (our fee) prior to the event taking place.

2) Any balance fee owed to us will be paid by you the client no later than 48 hours prior to the event taking place or within any pre approved period.

3) Failure by you the client to pay any balance fee due to us on time may result in our cancellation of attendance to the event and that any payment you have made to us will be NON REFUNDABLE. **

4) All our invoices and fees unless otherwise agreed prior are payable upon receipt.

5) FOR LATE PAYMENTS: Fee payments due to us that fall beyond a 30 day period or any prior agreed date may be subject to the annual statutory interest rate of 8.0% plus the Bank of England base rate for business to business transactions which may be added to any final balance of fees that you the client owe to us.

B) Our General Booking Terms: in which you agree that;
1) For immersive events - Light jovial physical contact between guests at the event and our scare actors may take place.

2) For immersive events - Any violence or aggression shown towards our actors by anyone at the event may negate any contract or booking that we have in place with you the client and that any payment or fee that you the client have made to us will be NON REFUNDABLE.

3) Your changing of items, quantities or details of the event, including but not limited to times, dates, venues, working areas, inclusions, props, amount of actors or make up artists required may incur additional charges or fees which will either be payable by you the client to us in advance or upon reciept of an additional invoice from us to you the cleint post the event taking place.

4) Should we deem the safety of our actors, staff and representatives thereof or that of you the client or your guests become of a health and safety concern we reserve the right to improvise, alter details or the structure of our participation at the event on an ad-hoc basis if required to do so, this includes but is not limited to, the use of pyrotechnic devices, vehicles, the positioning and number of actors or staff in any one particular area or scene.

5) We are not held financially liable for any unforseen circumstances beyond our reasonable control, such as but not limited to acts of terrorism, acts of god, failure of electrical and or mechanical equipment, vehicles, extreme weather conditions and that we further reserve the right to improvise, alter details or the structure of our participation at the event in order to overcome these unforseen circumstances. We will always supply equipment and vehicles that are in good working order and that have been tested prior to arriving at your event.

6) If the event is a public participation event open to members of the general public and we have not designed, structured or built the public's participation parameters for the event then you the client will provide us with a Risk Assessment to include all details of both our actors and the public's participation in the event, furthermore you the client confirm to us that you have all the relevant Public Liability Insurances and cover in place in order to operate the proposed event style.
N.B. This term excludes privately hosted events whereby the general public will not be attending or participating.

C) Our Cancellation & Refunds Policy: in which you agree that;
1) We reserve the right to cancel our attendance at your event for reasons beyond our reasonable control and that should such a circumstance arise we will issue a full refund for any and all monies or fees that you the client have paid to us within 30 days of our notice of cancellation to you.

2) If you the client should cancel our attendance and or services at your event for whatever reason any deposit that you have paid to us may be NON REFUNDABLE.**
3) If you the client have paid our fee and invoice value in full and cancel our attendance and or services at your event we reserve the right to retain without refund 50% of the full invoice value in order to recuperate our upfront and out of pocket expenses for providing such services for your event. **

**Subject to Ace Group Partners decision and open to negotiation by both parties.
 

ENTIRE AGREEMENT:
These Terms and Conditions supersede any previous communications, contracts, agreements, arrangements, documents or other undertakings either written or oral between you the client and us and shall be governed by and construed in accordance with the law of England whereby both parties hereby submit to the exclusive jurisdiction of the English courts.

Ace Group Partners: Mr Paul Evans & Mr Carl Rackham
Mr Paul Evans: 77 Grove Lane, Timperley, Altrincham, Cheshire, WA15 6PN.
Mr Carl Rackham: 48 Brittain Avenue, Newcastle under Lyme, Staffordshire, ST5 7NT.